Contact Us

Contact Koala Star

Need help with an order or product question? Our support team can help with order status, shipping updates, returns, refunds, product details, and checkout questions.

Email: support@koalastar.com
Phone: +1 (818) 871-9809
Mailing Address: 1230 S Broadway, Lexington, KY 40504, United States
Business Hours: Monday-Saturday, 9:00 AM - 6:00 PM ET

For faster service, please include your order number and the email address used at checkout. We usually reply within 1-2 business days.