Terms of Service

Effective Date: July 19, 2026

Koala Star is operated by Rogers TriStar Distribution LLC. These Terms of Service apply when you visit koalastar.com or purchase space-themed toys, beginner telescopes, star projectors, STEM kits, playsets, and educational gifts from our store.

Online Store Terms

By using this website or placing an order, you confirm that you are legally able to enter into a purchase agreement and that the information you provide is accurate and complete.

Products and Availability

We make reasonable efforts to display product descriptions, prices, availability, colors, dimensions, and photos accurately. Product availability may change, and we may limit quantities or discontinue products at any time.

Pricing and Payment

Prices are shown in U.S. dollars unless otherwise stated. Payment must be authorized before an order is processed. We may refuse or cancel an order if payment cannot be verified, an item is unavailable, pricing is clearly incorrect, or fraud risk is detected.

Shipping, Returns, and Refunds

Shipping, returns, and refunds are governed by our Shipping Policy and Return and Refund Policy, which are available on this website.

Accuracy of Information

We may update website content, product information, prices, and policies from time to time. We do not guarantee that all information will always be error-free, but we will correct known errors when identified.

Prohibited Uses

You may not use this website for unlawful purposes, to interfere with store operations, to attempt unauthorized access, or to infringe the rights of others.

Intellectual Property

Website text, images, branding, layout, and other content are owned by or licensed to Koala Star and may not be copied or reused without permission, except as allowed by law.

Limitation of Liability

To the maximum extent permitted by law, Rogers TriStar Distribution LLC is not liable for indirect, incidental, special, or consequential damages arising from use of this website or purchased products.

Governing Law

These Terms are governed by the laws of the Commonwealth of Kentucky, United States, without regard to conflict-of-law rules.

Contact

Rogers TriStar Distribution LLC
1230 S Broadway, Lexington, KY 40504, United States
Email: support@koalastar.com
Phone: +1 (818) 871-9809
Business Hours: Monday-Saturday, 9:00 AM - 6:00 PM ET